People First, Technology Second: How Technical Resources Revolutionised Their Rec-Tech Approach
We recently sat down with Matthew Iustini, CEO of Technical Resources, to explore the transformative rec-tech journey they’ve had with recMate.
Technical Resources offers an expert focus on 'people first' recruitment in the Engineering and Project Management sectors. Their commitment to putting people and family values at the forefront of their operations has driven their industry-leading success over the past 30 years.
In our chat,
Matt recalled the challenges Technical Resources faced a few years into their rec-tech adoption journey.
"We realised we needed a tailored solution that reflected our unique business approach. That's when we discovered recMate, our missing link.”
Technical Resources has been tracing an impressive growth arc for several years now. But growth requires a rock-solid base, a sturdy foundation. That's exactly what we set out to build. Together, we worked our magic to establish these crucial bedrocks, giving their growth plans the much-needed backbone. It's been an exciting partnership, one that's seen the launch of
Digital Resources, and just this year, the cherry on top -
Partner, Technical Resources Executive Search business. We look forward to building on those strong foundations with more exciting growth for many years to come.
We stepped in and collaborated closely with Technical Resources, conducting a thorough recMate Healthcheck of their current state and from there, building their roadmap to recruitment excellence.
"They presented us with a solution that not only met but exceeded our expectations. The level of support during implementation and training was invaluable."
This partnership catalysed a significant transformation within Technical Resources. "Our entire business has fundamentally changed. Our new systems and processes are securely embedded, thanks to recMate's support."
Their initial technology eco-system implementation wasn’t really performing to their standards, or tailored to their unique business approach.
“We worked with recMate to fine-tune our systems and ensure that all of our processes suited our business and were fully integrated with each other.”
The optimisation of
Marketplace tools such as
Shazamme,
Bullhorn,
Astute, and
MYOB immediately boosted administrative compliance, data governance, and overall efficiency for Technical Resources.
It brings us so much joy to see our partners build confidence, trust and passion for their systems and processes, skyrocketing usage and therefore, ROI. “Since working with recMate, we’ve seen a number of improvements, probably the best is that our people finally have faith in the system - so they’re working with it, not against it!”
Matt and his team have found confidence in recMate's approach and capabilities. "Andrew and Georgie have a great attitude, nothing is too small or big for them to tackle and they have a very service-focused approach. They don’t try to overcomplicate things and use logical, simplified methods.”
One of recMate's core philosophies is ensuring our partners drive maximum value from their tech stack, not just during implementation, but consistently over time. "The recMate team has been outstanding in ensuring we continue seeing the benefits. Their regular check-ins, training materials, and on-call support have been instrumental in our successful technology transformation."
Looking ahead, Technical Resources has ambitious growth plans and we’re thrilled to be a part of their journey. "Thanks to the solid technology foundation we've built in partnership with recMate, we're in a strong position to move forward.”
At recMate, we always strive to become an extension of our partner’s team, and we're glad to have succeeded in this with Technical Resources. "The recMate team seamlessly integrated into our team. Their quick, high-quality solutions and subject matter expertise are highly valued amongst everyone."
Finally, we asked Matt if they’d recommend recMate’s services to other staffing firms. He answered:
“100% we would recommend recMate’s services to other recruitment agencies. What we do best is recruit, we aren’t systems people! Leave that to the specialists!”
We're proud to have been a part of another transformative rec-tech journey. Our successful partnership with Technical Resources is a testament to the power of the recMate way!
Now, it’s your turn to transform your tech stack so that it works for you.
Get in touch with the recMate team today.
